FAQ's

Our most frequently asked questions. If you have another question not listed, please message us using our contact us page or the chat button.

What size bag do I need?

We recommend any bag of your choosing. This can be a shoulder bag, backpack or even a tote bag what ever takes your fancy. Please check the specific item description for dimensions.

Is there enough space so the giving sets don't occlude?

There is plenty of space meaning the giving sets don't kink and are protected by the solid base.

We personally use both the Infinity and Freego pumps and have not had any issues.

How do I clean my Tilly's Tubes Stand?

Wipe down with cool soapy water. Our stands are not dishwasher safe.

Do you post outside of the UK?

Yes, but we will need to adjust our price to cover cost of postage outside the UK. Please message us to find out more.

When will i receive my order?

Our products are all made to order. We aim to process your order within the following timescales:

Tube Tapes: 5-7 working days

Backpack Stands: 2-3 weeks.

Do I need an adaptive backpack?

Absolutely not, Tilly's Tubes stands fit in most standard or small backpacks (perfect for little ones) our stands even fit in a handbag!

Y/our feed will remain upright, our stands are lightweight and best of all you can change your backpack as many times as you like!!

How do I assemble my backpack stand?

Please watch our video's here.